*CREDIT CA / AZ  Valuation One, Inc. policy

PAYMENT BY CREDIT CARD is our preferred method.  

The normal appraisal process of collecting our COD fee is when we are making the appointment by phone, we shall ask for a credit card at this time.   Payment by credit card at time of appointment to assure a time slot for the appraisal inspection.

SAME DAY CA / AZ AT THE DOOR: We have made available  a  time slot  for the borrowers appointment and the appointment is cancel for any reason the same day of our appointment or cancel at the door for any reason,  the full fee has been earned and NO REFUND is due to the borrower.   We can make a new appointment with payment of a trip charge paid or in the case of cancel with no intention of a new appointment, again no refund is due our full fee has been earned.  This statement is made to comply with current Visa & MasterCard refund policy as for notice given in public view of Valuation One, Inc. credit card policy on refund. 

Full Refund less the service fee shown charged by the credit card processing agency, usually less than $25.  is available only if cancel within 24 hours of payment accepted by Valuation One, Inc.[normally the day we call for the appointment] or cancel by borrower or lender for what ever reason, within 72 hours of the appointment.   ALL Cancel shall be in writing to Valuation One, Inc. office by fax 866 823-9353 .   Disputes from borrowers after the completion of the report for a refund due to home value not obtained or the lenders did not fund their loan for what ever the reason, shall not be grounds for any refund when paid by credit card.  This refund policy is final. NO REFUND OF ANY TYPE ONCE THE APPOINTMENT AND OR  INSPECTION OF THE PROPERTY IS COMPLETED. PERIOD. 

We will make an attempt to cover this policy with each credit card payee, our only duty is to make this public policy, as posted on this web page with our fees to our clients.  It is intended for the lender to read & inform the borrower if a dispute should arise the lender may refund any money to the borrower.

Each credit card transaction payment MAY have a service fee of $25.  We trust this will explain our policy on credit cards.